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Let AI answer repetitive questions instead of you right in Microsoft Teams

Effortlessly turn your company knowledge into a powerful, always-evolving AI-powered help center that understands and supports your colleagues and customers right in Microsoft Teams.

Perfect Wiki in Microsoft Teams

Top-rated app in Microsoft Teams storeβ˜…4.9

  • Perfect Wiki provides fast and friendly service, and demonstrates a desire to accommodate customer needs in its product. Collaborative work is also quick and easy.
    πŸ‘¨ Christian G.Security and Investigations
  • In perfect Wiki we found: safe procedures, multiple sharing options, constant updates, fantastic customer support and much more!
    πŸ§”β€β™‚οΈ Robin S.ICT Manager
  • Perfect Wiki helps creating nice documents quickly and easily, and collaborating with teams to share and discuss information.
    πŸ§‘ Eric K.Executive Director
  • Perfect Wiki offers a modern interface seamlessly integrated into MS Teams, allowing users to easily structure data and collaborate. Support is fast and helpful.
    πŸ‘€ Verified UserFinancial Services
  • The search is great and articles can be easily organized and presented. An excellent knowledge base.
    πŸ‘¦ Luc G.IT Support Supervisor
  • We use Perfect Wiki as online and print available information source option for our employees. There are many times when a printed version is necessary
    πŸ‘© Andrea WellsBusiness Analyst, The Greenbrier Companies
  • Very happy about how it works and how easily we can now avoid people from unintentionally edit wikis, and also keep information much more prominent and easy to search/find.
    πŸ‘¦ Jorge AzofeifaProgram Director, Hangar Worldwide
  • The Perfect Wiki is much better than the Microsoft Wiki. We like to use it. The support is also excellent. Response times and bug fixes are extremely fast. Integration is also easy.
    πŸ‘¦ Phillip GaboldCloud Migration & Implementation Specialist, Accenture DACH
  • The built-in wiki in Teams is sorely lacking some basic wiki features like permissions, search, and copy/paste. PerfectWiki nailed all those pain points.
    πŸ‘¦ Christian OcampoIT Director, National Health Foundation
  • Found ideal choice: knowledge base integrated in MS Teams. Quick search & dynamic sharing for SOPs, FAQs & guidelines with shared access for employees & customers - perfect wiki has it all!
    πŸ§”β€β™‚οΈ Markus ScholzCEO at an Austrian IT Innovation company
  • Perfect Wiki: A Wikipedia-like knowledge sharing platform for training; interactive tables of content, linking system for well-structured knowledge. Perfectly suits our team.
    πŸ‘΄ Robbert van OostenBusiness Analyst from a Dutch engineering company
  • Perfect Wiki is everything advertised. Our documents in Perfect Wiki are used everyday and growing.
    πŸ§” Dean LehmanEngineering Manager at American Cargo Group
  • Again, I still absolutely love Perfect Wiki It's an amazing product and we've just recently implemented it for our team so still trying to learn all the ins and outs.
    πŸ‘© Esperanza MedinaTechnology Solutions Specialist at SENIOR LIFESTYLE
  • So far very happy with Perfect Wiki. It provide a great overview and writing, sorting and searching have become much easier. We used OneNote before we start using Perfect Wiki, but the search functionality on OneNote is nearly down to zero; on Perfect Wiki, I am able to find everything in a few seconds.
    πŸ‘¨ Finn HyttelCEO & Managing Partner at IntraFlash Group LLC
  • Easy to Use, Inexpensive, Integrates w/ Teams. I like how easy this tool is to use, and how I can control access. Compared to other wikis, the pricing is more than fair, and the integration into Teams is superior. I'm a fan, and everyone I've shown it to at work has also loved the look and feel.
    πŸ‘€ Verified UserCFO at accounting company
  • Perfect Wiki is a promising tool in the arsenal of students and researchers alike. Its intuitive design allows for streamlined organisation of written material over Microsoft Teams, and collaboration of a large volume of authors on documents. As a result of Perfect Wiki implementation, my team can readily access our knowledge base from any location, and track each member’s changes, accelerating our progress in this project
    πŸ‘¦ Tanmaya Ramachandransecondary student in one of the UK Universities

Turn scattered SOPs, FAQs, manuals, and guides into a self-service HelpΒ Center

Perfect Wiki is integrated into your employees' workflow. It works right inside Microsoft Teams, so users don't waste time switching contexts and get all the answers they need immediately within the Microsoft Teams environment.

πŸ“ Pin Help Center in your Teams personal chat or channels

✍️ View, Create & Edit content right inside Microsoft Teams

πŸ“ Create Multiple Knowledge Bases for Each Department or Team

Watch quick guide to see Perfect Wiki in action!

Let AI Answer Questions Instead of You, Right in Microsoft Teams

AI Knowledge Bot will reply to your colleagues' and customers' questions with 100% AI-generated answers based on your data.

  • πŸ“ Pin Knowledge Bot in your Teams chat or channels
  • 🌎 Get answers in the same language you ask your questions
  • πŸ“š Get direct links to related articles for further reading
Sample Report

πŸ“Š Weekly Activity Report #20

Here’s your weekly update on the activity within Perfect Wiki knowledge base from 10 May to 17 May 2025. You could find full report in the Analytics section of Perfect Wiki admin panel.

🧐 Pages Views

  • Total pages views: 2 511

πŸ† Most viewed pages

  • Help Center / What's New (48 views)
  • Help Center / Having Trouble Signing In? (46 views)
  • Help Center / Getting Started (33 views)
  • Help Center / Notifications (29 views)
  • Help Center / Roles (27 views)
  • Help Center / Security at Perfect Wiki (23 views)

✍️ Content Updates

  • Created pages: 9
  • Updated pages: 35
  • Moved to trash: 0

πŸ‘₯ Community Engagement

  • New comments: 0

πŸ•΅ Search & Bot Queries

  • Total queries: 78

⭐️ Popular Search Queries

  • is there a way to post a new update into a team channel chat?
  • email templates
  • pricing
  • feedback

πŸ˜‘ Queries w/o answer

  • will the application have support azure mfa (bot query)
  • how much does perfect wiki cost? (bot query)
  • application business value (search query)

πŸ§‘β€πŸ’»οΈ User Engagement

  • Active users: 2 (signed in at least once in the last week)
  • Total users: 3

❀️ You & Perfect Wiki

  • Total channels: 12
  • Perfect Wiki knowledge base has been a reliable source of truth for more than a year

Improve your knowledge base with AI-generated weekly reports.

100% AI-generated weekly reports will help you understand what data is missing, what is outdated, and what should be updated.

  • πŸ† Identify the Most Popular Content
  • πŸ§‘β€πŸ’»οΈ Track who created, updated, or removed a page
  • πŸ•΅ Discover which search or bot queries return no results

βœ… Endorsed by Microsoft

Perfect Wiki App on Microsoft Build

"Seeing Perfect Wiki highlighted in the Build 2024 keynote with stellar reviews made my day! A truly great app."

Sindhu Sundaravadivelu

Senior Product Manager, Teams Ecosystem, Microsoft

πŸ‡ͺπŸ‡Ί GDPR Compliant

Servers located in the EU and the USA.

πŸ”’ Perfectly Encrypted

User content is encrypted in transit with perfect forward secrecy.

πŸ” Automatic Backups

Automatic data backup stored for up to 60 days.

How does Perfect Wiki compare to other knowledge base solutions?

Perfect Wiki integrates seamlessly into your employees' workflow within Microsoft Teams, providing instant answers without the need to switch contexts.

Other knowledge bases

  • ❌External help center not connected to Microsoft Teams
  • ❌No integration or very complex integration with Microsoft Teams channels & chats
  • ❌External admin panel to create & edit content
  • ❌No or very limited reports on knowledge base performance
  • ❌No integration with Microsoft Single Sign-On
  • Weekly Reports

PerfectΒ Wikiβ„’

  • Add a Help Center Tab to Any Channel in Microsoft Teams
  • Add Knowledge Bot to any Microsoft Teams channel
  • Create & Edit content right inside Microsoft Teams
  • Weekly AI-Powered Reports
  • Single Sign-On with Microsoft
  • Integration with Microsoft CoPilot / SharePoint / Office365

Pricing Plans

NEED CUSTOM/ENTERPRISE PLAN? Get unlimited users, custom requests limits, custom contract, payment via invoice/PO etc. Contact Us!

🏠

Pro

For small team

$790

/annually

Features Included

  • 1 Knowledge Base
  • 20 Users Included3 Users Included
  • Additional User ($15/month each)
  • Branding
  • AI Editor Assistant
  • Knowledge Bot (up to 500 req/month)(up to 100 req/month)
  • Professional Email Support
Most popular
πŸ“ˆ

Premium

For growing businesses

$2390

/annually

Everything in Pro, and:

  • Up to 3 Knowledge Bases
  • 100 Users Included15 Users Included
  • Additional User ($8/month each)
  • Page Verification
  • Knowledge Bot (up to 2Β 000 req/month)(up to 500 req/month)
πŸš€

Ultimate

For large businesses

$4190

/annually

Everything in Ultimate, and:

  • Up to 30 Knowledge Bases
  • 300 Users Included100 Users Included
  • Additional User ($4/month each)
  • Ability to remove `Powered by Perfect Wiki` label
  • Scheduled backups
  • Knowledge Bot (Up to 4Β 000 req/month)(Up to 1k req/month)
  • Dedicated Success Manager
Kate Aaron - Senior Director of Operations, Huddled Masses

β€œIn Perfect Wiki we were able to find everything we needed. As a small team, we didn't need anything robust, but something to house documentation flow for our organization. What's the most appealing in Perfect Wiki for us is: a software to house FAQs, How-to, information and support documents.”

Kate Aaron

Senior Director of Operations, Huddled Masses

Pricing Calculator

Enter the number of users who will access your knowledge base, and we'll recommend the perfect plan tailored to your team. It's quick, easy, and ensures you get the best value!

We recommend

🏠 Pro plan ( $79 / month )

πŸ‘‰ Get up to 15% off with annual commitment

  • Base: USD 79 (20 users)
  • Total: USD 79 / month

Frequently Asked Questions

Didn’t find the answer you are looking for? Contact our support

Robin Steen - Head of the ICT department at ARhus

β€œUsers are not losing time with the layout of their document or with finding the correct procedure they currently need. No one needs a manual to set up a page or edit the documents. Plus, knowing the documents can be retrieved, or rolled back to a previous version, gives great comfort to the IT-department.”

Robin Steen

Head of the ICT department at ARhus

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